FAQ
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  • Q
    How soon can I expect a reply after sending an inquiry?
    A

    We value every inquiry. We will respond within 24 hours of receiving it.

  • Q
    Can you handle delivery so I don't have to worry about shipping?
    A

    Yes, we have long-term, in-depth partnerships with freight forwarders to take care of this for you.

  • Q
    Are you a factory or a trading company?
    A

    We are a trading company with many years of deep cooperation with multiple high-quality factories. We have the ability to integrate resources, offering factory-direct prices with the service of a trading company.

  • Q
    Do you support custom manufacturing?
    A

    Custom manufacturing is our core business. We can develop and produce products based on your drawings or samples.

  • Q
    What payment methods are accepted?
    A

    The trade terms (such as FOB, CIF, etc.) will be confirmed when quoting. For bulk production, we typically require a 30% deposit, with the balance paid against a copy of the bill of lading. We mainly accept T/T.